We respect our players' privacy and our first priority is to secure our players' data. IME88 will never reveal personal information of the players to third-parties unless we are requested by International Courts' ruling. We reserve the right to provide the players' neccessary information for basic payment service providers, financial institutions, insurance companies via our website to complete payment requests. All information provided by our players will be sent via safety gateway ( Data Encryption Standard SSL 128 bit) and cached in confidential environment against external intrusion. All internal and external data will be stricly restricted and tightly monitored. IME88 and our partners always notify the players of our promotions which they may concern about via email. In addtion, our purpose of privacy policy is not to disclose any players' information to third-parties. Nobody is allowed to distribute, modify, copy, reissue, use IME88 content or replicate our server without the express written consent of IME88.

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Privacy Policy at IME88 Nepal 2026

IME88 is committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have. By creating an account or using our services, you agree to this policy. If you have questions, contact our support team at any time.

Who We Are

IME88 operates an online gaming platform that provides casino games, sports betting, and related entertainment services to players in Nepal. We act as the data controller for personal information collected through our website, mobile platform, and related services. Contact details for privacy inquiries are provided at the bottom of this page.

What This Policy Covers

This policy applies to all IME88 websites, mobile applications, and related services accessible to players in Nepal. It does not apply to third-party websites or services that have their own privacy policies. When you follow links to external sites, their terms and policies govern your use. We recommend reading the privacy notices of any third party before sharing your information with them.

Information We Collect

We collect different types of information to provide and improve our services:

Account Information: Your name, date of birth, username, password, and nationality
Contact Details: Email address, phone number, and residential address
Verification Documents: Government-issued ID, proof of address, and payment method confirmation used during the identity check process
Transaction Records: Deposits, withdrawals, bet history, bonus activity, and payment method details
Technical Data: IP address, device type, operating system, browser information, and connection details
Usage Data: Pages visited, games played, session length, and how you interact with the platform
Communication Records: Messages sent through live chat, email correspondence, and support requests
Preferences: Language settings, notification choices, and marketing opt-in or opt-out status

We only collect data that is necessary to deliver our services, comply with legal requirements, or improve your experience.

How We Collect Information

We gather personal data through several methods:

Directly from you when you register, deposit, play games, or contact support
Automatically through cookies and similar technologies when you use our website or app
From third parties such as identity verification providers, payment processors, and fraud prevention services

We are transparent about our data collection and will inform you when we receive information from third parties.

Why We Use Your Information

We use your personal data for the following purposes:

To create and manage your account
To verify your identity, age, and eligibility to use our services
To process deposits, withdrawals, and other financial transactions
To provide games, promotions, and customer support
To prevent fraud, money laundering, and other prohibited activity
To personalize your experience with relevant content and recommendations
To improve our platform through analysis and product development
To send you service updates, policy changes, and marketing messages based on your preferences
To comply with legal and regulatory obligations

We only use your data for the purposes described in this policy. We will not use it for unrelated purposes without informing you first.

Cookies and Tracking Technologies

IME88 uses cookies to enable core website features, remember your preferences, analyze how the platform is used, and deliver relevant content. You can control cookie settings through your browser. Turning off certain cookies may affect how the website works for you.

Who We Share Information With

We may share your data with:

Service Providers: Companies that help us with hosting, payments, identity verification, fraud prevention, and customer support, all bound by confidentiality agreements
Regulators and Authorities: When required by law or in response to lawful requests
Business Partners: Within the IME88 group for operations consistent with this policy

We do not sell your personal data to third parties for marketing purposes. We only share information when necessary and ensure that appropriate security and confidentiality obligations bind all parties.

Data Security

We protect your personal data using technical, administrative, and physical security measures. These include encryption of data during transfer and storage, access controls that limit who can view your information, regular security reviews and monitoring, and incident response procedures in the event of a security incident.

No system is perfectly secure, but we continually work to strengthen our protections and respond quickly to potential threats.

How Long Do We Keep Your Data

We retain personal data only for as long as necessary to fulfill the purposes set out in this policy. Some data may be kept longer to comply with legal, tax, or regulatory requirements. When data is no longer needed, we delete it securely or anonymize it so it cannot be used to identify you.

Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

Access the personal data we hold about you
Correct any information that is inaccurate or incomplete
Request the deletion of your data in certain circumstances
Restrict or object to specific types of processing
Withdraw consent where processing is based on your consent
Request a copy of your data in a portable format, where applicable

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within a reasonable time.

Children and Underage Users

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover that an underage person has created an account, we will close it and delete the associated data. Parents and guardians should use device-level controls to prevent minors from accessing online gaming platforms.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our services, technology, or legal requirements. When significant changes are made, we will notify you through the website, email, or other appropriate channels. Your continued use of IME88 after the changes are published indicates your acceptance of the updated policy. We recommend checking this page periodically.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, contact our support team. You can reach us through live chat on the IME88 website, email, or phone. Support is available in Nepali and English. Visit our contact page for the latest contact details.